SUSAN SMITH
Susan Smith, Corporate Director of Human Resources, imparts over 15 years Human Resources experience in union and non-union environments. She offers a depth of knowledge with employment laws, policies and procedures for successful implementation into any business culture. Her repertoire includes the successful involvement with the National Malcolm Baldrige Quality Award with The Ritz-Carlton Hotel Company, and ISO 9000 contributions with Adistra Corporation, a marketing services company. She is proficient with TQM and Training Initiatives; and skilled at developing strong business processes, increasing staff performance and employee retention. Her interactions with clients and staff provide a positive atmosphere for teamwork and effective business relationships.
